| A1 | Report to the job supervisor for instructions | Ready, willing, and able to work at the site shop or shop; Tools and equipment clean, repaired, loaded and ready to use |
| A2 | Review safety regulations for the job | Thorough and complete understanding of all safety requirements; Proper use of safety around and on ladders; Proper set up of ladders; Use of a disc sanders; Proper use of power washers |
| A3 | 100% adherence to the Dress code | Proper work shoes; Clean whites; Company shirts; Hat must be worn with the bill facing forward at all times; The only exception is when a person is using a sprayer and the hat must be worn with the bill facing in the rear for safety reasons |
| A4 | Be knowledgeable and able to perform each of the duties assigned | Continuous learning and improved capability to perform tasks and duties within the department |
| A5 | Observe all company rules and company policies | Smooth and efficient operations of the department and cooperation with all directions of the management team |
| A6 | Receive instructions from the job supervisor | Listen to the foreman for instructions as to what should be done first; Ask questions if you do not understand what is required; Ask questions if you have any concerns about your safety or the safety of the job site |
| A7 | Friendliness standards | Use the 5 Steps to Friendliness and Great Customer Service; Say hello; Say thank-you; Look them in the eye; Smile; Go the extra mile |
| A8 | When repainting, all equipment and furnishings should be in the center of the room | All furniture, lamps, rugs, equipment, and other furnishings protected from any dust, over-spray, drips, bangs and dents; Cover with visqueen and / or drop cloths; Discuss with foreman before moving or lifting or touching any of the customer’s personal property |
| A9 | All outlet covers removed to protect from paint and for safety | Outlet cover/screws placed in a Ziploc bag; Masking tape over the outlet to protect from paint and for safety; Ziploc bags marked clearly “Do Not Discard” and put in a safe place out of the way |
| A10 | Power washing | Put machine on the level ground not on grass or uneven surface when adding gasoline. Gasoline spilled on grass will kill the grass; Connect water supply hose; Connect high pressure hoses; Attach wand; Turn on water at the spigot; Make sure the water is turned on before operating the machine; Before starting the machine, pull the trigger back into the set position; Pull the cord to start the machine; Adjust the choke and idle speed as appropriate; Select the proper tip; Power wash the house by squeezing the trigger; Always point the tip of the hose toward the house and not toward any person or into the air; Release the trigger to stop the power wash; Stay away from electrical outlets, windows, and doors; Be very aware that that the water runoff does not run into the storm drains but is being absorbed into the ground; Be sure there is a water burm or obstacle in place to prevent unwanted runoff |
| A11 | Start preparation | Nail holes filled, sanded smoothly; Gaps between substrates are caulked; Walls are free of pimples, nail “pops”, foreign matter; All blemishes removed by appropriate scraping or spackling or sanding |
| A12 | Surface preparation of trim and Mildew Resistant Paint | In bathrooms or areas of high humidity a product with a mildewcide should be used; We sell this to customers when we first meet with them; Again, contact the estimator and talk to the customer about the use of these products |
| A13 | Ladders | Be able to set up a 32′ extension ladder alone. Be able to work in high places. |
| A14 | Soffit and under hangs | Scrape loose paint – “tight is right”; Sand; Feather edge as appropriate; Palm sander; Disc grinder; Spot prime; Caulk by filling all open gaps; Smooth with finger; Remove excess with from finger with a damp rag |
| A15 | Use the appropriate fillers | Ask the foreman for exact filler to be used in this task; Wood fillers; Bondo; Epoxy; Be sure that you smooth the surface so that it is even with the surrounding substrate |
| A16 | Dry rot repair | Dig out all dead wood; Vacuum remaining debris so that there is no chips or dust left in the hole; Apply a bonder into the hole; Check with the foreman for the appropriate bonder before applying; Put in the finish filler; Smooth so that it is even with the surrounding substrate |
| A17 | Nail holes | Use glazing compound or painter’s putty to fill these holes; :Step 1: Take a small amount of putty and roll into a ball; Step 2: Push the putty into the nail hole; Step 3: Gently smooth putty until it protrudes slightly from the substrate; Be cautious not to push putty below the level of the substrate |
| A18 | Repairing “Nail Pops” | Step 1: Use a hammer to set nail back into place; Make sure the area of the nail pop is set below the level of the finished surface; Step 2: Inspect drywall for movement; If drywall moves in the area of nail pop, secure with a screw into the stud; Screw head should be below the surface of the drywall with out breaking the paper; Step 3: Skim repaired area with 20 minute patch or lightweight joint compound using a 6″ spackle blade; Step 4: After patching material has dried, inspect for “shrinkage”; If this has occurred repeat Step 3; Shrinkage is defined when joint compound dries, it may shrink below the surface of the substrate; Step 5: Once patching material is dry, sand patched area until it is smooth and/or flush to the surface; Clean up tools and apply WD-40 |
| A19 | Exterior Prep | Scrape windows; Razor glass first; Inspect glazing; Remove bad glaze; Scrape loose paint from window sash and frame; Sand window sash and frame being careful not to scratch glass; Re-glaze windows; Work putty soft in hand; Prime new glazing; Spot prime bare wood or sash; Full prime frame and sill as needed; Oil – for over old paint; Latex – for new wood, to change colors, to stick to gloss; Avoid painting over grey wood |
| A20 | Repairing cracks in plaster or drywall | Step 1: Clean out loose material; Open up crack by running the edge of a putty knife along the crack; Also make sure there is no loose or old material above the surface to be repaired; Step 2: Apply fiberglass mesh tape over the crack; Use one length if possible; If not, overlap pieces of mesh tape; Step 3: Use a 3 1/2″ and 6″ drywall knife to apply 20 minute patch; Be sure to force patching material through the mesh tape and into the crack; Let material harden; Step 4: Repeat Step 3 using a larger spackle blade until mesh tape is covered and surface is free of large lumps or bumps; Each time you repeat Step 3, expand the area being patched parallel to the mesh tape; Step 5: Sand patched area smooth; Concentrate on the edges of the spackle; When sanding be cautious not to expose the mesh tape; Clean up tools and apply WD-40 |
| A21 | Repairing corners | Inside Corner: Follow the same procedures as described for repairing cracks; Apply patching material to one wall, using the perpendicular wall as a guide for the spackle blade; Allow this side to dry; Repeat for other wall using the same technique; Outside Corner: When spackling an outside corner that has a corner bead, start with a 3 1/2″ spackle blade; Work the patching material into the holes of the corner bead and use the corner as a guide; Repeat this process two more times, each time using successively larger spackling blades; Clean up tools and apply WD-40 |
| A22 | Caulking | There are 3 types of caulking we use; 1)Acryllic; 2)Acryllic ureathane; Polyureathane; Check with the foreman to be sure you are using the correct material for each substrate |
| A23 | Spackling | No globs; No pits; Feathered edges in all spackling areas; Clean edges on posts, doorframes, knobs, and elevators; Neat and carefully done; Keep customer informed when spackling so they can make adjustments to their schedule if necessary. |
| A24 | Blow out patches | These patches are used to repair open holes in drywall and plaster; Step 1: Clear out loose material in damaged area; Make sure there is no damaged material above the level of surface being repaired; Step 2: Apply a metal patch, of appropriate size, over damaged area OR Cut a piece of 1 x 3 wood and secure to the interior of the wall using drywall screws above and below the hole; Cut a piece of drywall to fit into damaged area; Use mesh tape to cover areas where the new piece of drywall meet existing drywall or plaster; Step 3: Apply 20 minute patch joint compound over metal patch; Be sure to force patching material through the mesh tape and into voids; Step 4: Repeat Step 3, expanding the area of the patch until mesh tape is covered and area is free of lumps or bumps; Step 5: Sand area smooth; Concentrate on edges being cautious not to expose mesh tape; Clean up tools and apply WD-40 |
| A25 | Quality sanding | Surface is smooth to the touch, without bumps, ridges, and lumps; With feathered edges; Smooth transitions; Surface imperfections will not show through the finish; Keep customer informed when sanding so they can make adjustments to their schedule if necessary; Use appropriate dust control, i.e.; Fans, venting machines, vacuums, covers, visqueen drop clothes |
| A26 | Power Sanding | Skillful in the setup; Knowledgeable in selecting the correct abrasive; Skillful in using the power sanding machines; Understand the basic maintenance and trouble shooting of the electric powered sanders particularly the 5″ disc and the 5″ Random Orbit Palm Sanders; Understands where, when and how to use each tool; Knowledgeable in the selection, use and proper storage of power cords |
| A27 | Clapboard prep | Scrape loose paint – “tight is right”; Sand using proper grit; Feather edges; Palm sander; Disc sander; Hand sand; Full prime; Tint to match; Spot prime; Caulk by filling all vertical gaps; Ask foreman if underside of clapboard should be filled; Smooth with wet rag; Finish paint using exterior latex flat house paint or other paint as directed by supervisor |
| A28 | Prep and Prime Windows | Scrape loose paint – “tight is right”; Razor window panes; Razor old paint off glass; Report broken panes of glass; remove failing glazing; While razoring glass, run blade along glazing; Old and loose glazing will fall out; Sand using proper grit; Sand sash and muttons; Beware of scratching glass; Re-glaze where needed; First spot prime; Second full prime; Caulk by filling all open gaps; Use wet rag to smooth; Clean windows before final coat; Vacuum sills and storm window tracks; Apply final coat with exterior latex semi-gloss or product as directed by your supervisor |
| A29 | Prep and Prime Doors – including garage doors | Scrape loose paint – “tight is right”; Sand using proper grit; Feather edges; Hand sand; Palm sand; Disc sand; First Full Prime; Second Spot prime (Oil vs latex); Caulk by filling all open gaps; Smooth with wet rag; Paint door; Paint edges, heel side (hinges) first; Determine which edge gets what color before beginning; Paint center panels next; Paint rails and stiles last; Paint door frame; Sand, caulk, and spot prime; Paint left side, topside, right side, and all returns. |
| A30 | Apply primers or finishes to the substrate according to PDCA standard | Apply using PDCA Standard P1-92: Touchup Painting and Damage Repair: 1.3 Definition of a Properly Painted Surface; Use the appropriate product for the appropriate substrate; Produce a “Properly painted surface…which is uniform in appearance, color and sheen; When viewed from 5 feet or more under normal lighting conditions and from a normal viewing position; It is one that is free of foreign material; Lumps; Skins; Runs; Sags, Holidays; Misses; Strike-through, or; Insufficient coverage; It is a surface which is free of drips; Spatters; Spills or; Overspray”; Cut-in lines are sharp; Paint boxed and thoroughly mixed |
| A31 | Wallpaper Removing or Stripping | Step 1: Entering the Job Site; Carry in clean drop cloth for entrance protection; Greet customer using the 5 Steps to Friendliness and Great Customer Service; Hand the customer your business card; Identify work location(s; Coordinate with job foreman what area(s) to complete first; Lay down clean drop cloth to protect entrance area; Red rosin paper may also be used to cover long hallways; Step 2: Set up and Substrate determination; “Box” room and cover all furniture with thin plastic; Tape think plastic to baseboards; Spread out plastic to cover remaining exposed areas of the floor; Place water absorbing drop cloths over thick plastic; Insure that the edge is tight against the baseboards; Remove vents, switch plates, and receptacle covers; Cover plugs and switches tightly with blue tape; Cover thermostats and alarm keypads with plastic and blue tape; See foreman for proper removal of wall lighting and other fixtures; Test peal a small area of wallpaper to determine substrate and stripping procedure; Step 3: Removing Wallpaper; If paper dry strips, remove everything that will easily pull off; If substrate is drywall, use caution not to damage facing; If paper does not dry strip, use a solution of wallpaper stripper and very warm water mixed as per manufacturers instructions in a pump sprayer to wet an area of wall; Wet wall evenly from top to bottom and along seams; Some water will run down the wall and be absorbed by the drop clothes, but this should only be a small amount; Any water that lands on the floor is not helping to strip the paper, but will make clean-up more difficult; Allow stripping solution to dwell on wall for several minutes, then apply more to the areas to be stripped; As paper begins to loosen, grab a corner and carefully peel off the paper from the wall; If backing remains, repeat same process to remove until it is complete; A stiff scraper knife can be used to help push the paper off the wall; A razor scraper can be used on plaster or other hard surfaces, but can not be used on drywall; Step 4: Washing the wall; After the paper is removed, use clean warm water and a sponge to wash the wall; Stubborn glue can be cleaned with a scrubby pad; Use caution not to damage drywall facing; Remove plastic and tape from around switches and receptacles; Use a damp sponge to moisten the remaining paper and carefully remove; Wipe away any remaining glue; Step 5: Clean up; Make sure that drop clothes have absorbed all water that is on floor plastic; Pick drop clothes up and let all debris fall on to the floor plastic; Fold wet drop clothes; Place in plastic bag for removal from job site; Pull back plastic from baseboards; wipe remaining wall areas, trim, and edge of floors clean; Roll plastic up with debris inside and place in waterproof trash bag; Sweep and vacuum all areas; Clean any windows that have water or glue on them; Replace furniture and fixtures or leave the room as per job foreman’s instructions |
| A32 | Surface preparation of trim and Flat Finish | Flat finishes are to be used in most situations; Use on ceilings, kitchen ceilings, and walls; The advantages of using a flat finish are better touch-up, show fewer imperfections, and tend not to “flash”; A flat finish is washable but is not scrubable |
| A33 | Surface preparation of trim | Sand all surfaces; Sanding of trim is important even if the trim looks smooth; Sanding insures proper adhesion of finish coat; Sanding between coats will help to provide a smooth, clean finished product |
| A34 | Surface preparation of trim and Oil semi-gloss | Oil should be used in most situations; An oil finish will produce a very smooth (minimal brush strokes), hard, and durable surface; Big trim is an area in which oil semi-gloss is preferred; An oil finish is recommended in areas such as deep windows, tall crown moldings, fire place mantles, etc; An old home where oil already exists is also where we would recommend the use of an oil semi-gloss product; Always check the contract or with the estimator for product specifications |
| A35 | Surface preparation of trim and White oil semi-gloss | All white oil semi-gloss will yellow over time; Some products will yellow faster than others; This is a conversation that you should have with all customers that choose a white oil semi-gloss; If they are looking for a bright white finish that will last, a latex semi-gloss product should be considered |
| A36 | Surface preparation of trim and Latex semi-gloss | Latex semi-gloss can be used on smaller trim pieces; Hollow core doors with a simulated wood grain are also an area in which latex semi-gloss can be used; If latex is to be used over an oil surface proper preparation and product selection is extremely important |
| A37 | Surface preparation of trim and Eggshell Finish | Eggshell finishes should be used in powder rooms and high traffic areas |
| A38 | Surface preparation of trim and New Products | All of our vendors have new products coming out all of the time; Keep informed about these products and use them when you feel it can produce a high quality finish; Talk to your supervisor and estimator when a new product is used; Make sure that it is acceptable to use and inform them of the results; Characteristics to look for in a new product; Coverage, hiding odor clean-up adhesion, and over all performance; |
| A39 | Deck Washing | Skillful in the setup of a power washer; Knowledgeable in how to properly use the equipment; Understands the basic maintenance and trouble shooting of the gas powered pressure washer system and components; Step 1: Determine the scope of the work; Check the contract for material specifications; Contact estimator with any questions; Determine the proper washing procedures; Simple power washing; Cleaning (FloodPro Deckswood); Stripping (FloodPro Stripper / Cleaner; Step2: Protect surrounding surfaces; Concrete; Landscaping; House; Furniture; If you are unable to move all furniture off deck, move to one side of the deck while washing the unobstructed side; Then repeat for the other half of the deck; Step 3: Power Washing; Away from the house; Spindles first from the outside; Then the inside; Deck last; Start closest to the house; Work away from house; Wash full boards as best as possible, using proper feathering techniques; Step 4: Final rinse of dirt and debris, House, Deck, and Surrounding areas; Stay away from electrical outlets, windows, and doors; Be very aware that that the water runoff does not run into the storm drains but is being absorbed into the ground; Be sure there is a water burm or obstacle in place to prevent unwanted runoff |
| A40 | Respirator used at the appropriate time | Personal safety is critical; Respirator must be used anytime hazardous solvents are present based on the MSDS sheets; NO EXCEPTIONS |
| A41 | Dust mask used at the appropriate time | Dust mask should be used when dust and airborne debris is present |
| A42 | Cleanliness on the job site | Items organized and in their proper space; Items not scattered about; Drop cloth underneath the job shop; Back wall covered in plastic to prevent accidental splashing; Clean up as we go; Buckets clearly labeled – thinner – clean – dirty thinner; Garbage thrown away at the end of the day; All lunch thrown away after each lunch hour or break; Food, paper, and garbage thrown away immediately after consumption; Trash from work activity removed and thrown away continually; Supply scraps discarded into a plastic bag or other appropriate container; No unsightly mess; Only new, clean “New Wet Paint” signs posted; Signs thrown away after the first use; Paint brushes and frames reasonably free of paint |
| A43 | Clean up at the end of the day | Complete the “End of the Day” checklist to confirm that all details are complete; Shop must be neat and well organized before leaving |
| A44 | Disposal of Hazardous Wastes | It is extremely important that hazardous wastes are disposed of in accordance with existing regulations; Paint and related solvents and materials must be treated in the following manner; Oil Base Products – Used Thinners/ Solvents/Old Paints must be placed in a container, clearly marked indicating what is in the container; Return the container to the shop and dispose in the Hazardous Waste Barrel; Water Base Products can be safely and properly disposed of only by pouring down a drain that connects to the sewer system; NEVER DISPOSE of paint or paint contaminated water on the ground, in street gutters or in storm drains; This includes the private property of the customer; Do not clean brushes in flowerbeds, lawns, parking lots, street curbs etc; Responsibility: In today’s environmentally conscious society, it should be noted that employees and employers might be personally liable and subject to severe fines if caught and convicted of illegally dumping hazardous material; Any employee violating this policy will be subject to immediate termination. |
| A46 | Do other assignments as directed by supervisor | Cooperation with all management directives |
