Apprentice 1

Title:Apprentice 1Date:5/30/2006
Department:Residential Painting OperationsGrade:2
Supervisor:Foreman/Asst. ForemanStatus:Non-Exempt
Supervises:none

Summary of the Position

A1Act safely for themselves, their fellow employees, customers, vendors, and anyone else with whom they may come in contact.
B2To prepare the walls or trim for either paint or wall cover.
C3Attend to the customers’ needs in a positive and friendly manner.

Minimum Background, Experience, and Requirements

A1Reliable, good work ethic, high integrity, and drug free
A2Available in terms of scheduling hours; Be on time
A3Clean presentable appearance
B1Provide their own transportation
B2Ability to stand for four consecutive hours, without restrictions
B3Able to communicate basic work requirements in English

Duties

 TaskMeasurement
A1Report to the job supervisor for instructionsReady, willing, and able to work at the job site or shop; Tools and equipment clean, repaired, loaded and ready to use
A2Review safety regulations for the jobThorough and complete understanding of all safety requirements
A3100% adherence to the Dress codeDress code: work shoes, clean whites
A4Be knowledgeable and able to perform each of the duties assignedContinuous learning and improved capability to perform tasks and duties within the department
A5Observe all company rules and company policiesSmooth and efficient operations of the department and cooperation with all directions of the management team
A6Receive instructions from the job supervisorAssignment completed alone when necessary to the complete satisfaction of the customer
A7Customer ServiceUse the 5 Steps to Friendliness and Great Customer Service; Say hello; Say thank-you; Look them in the eye; Smile; Go the extra mile
A8When painting, all equipment and furnishings should be in the center of the roomAll furniture, lamps, rugs, equipment, and other furnishings protected from any dust, over-spray, drips, bangs and dents; Cover with visqueen and / or drop cloths; Discuss with foreman before moving or lifting or touching any of the customer’s personal property
A9All outlet covers removed to protect from paint and for safetyOutlet cover/screws placed in a Ziploc bag; Masking tape over the outlet to protect from paint and for safety; Ziploc bags marked clearly “Do Not Discard” and put in a safe place out of the way
A10Power WashingPut machine on the level ground not on grass or uneven surface when adding gasoline. Gasoline spilled on grass will kill the grass; Connect water supply hose; Connect high pressure hoses; Attach wand; Turn on water at the spigot; Make sure the water is turned on before operating the machine; Before starting the machine, pull the trigger back into the set position; Pull the cord to start the machine; Adjust the choke and idle speed as appropriate; Select the proper tip; Power wash the house by squeezing the trigger; Always point the tip of the hose toward the house and not toward any person or into the air; Release the trigger to stop the power wash; Stay away from electrical outlets, windows, and doors; Be very aware that that the water runoff does not run into the storm drains but is being absorbed into the ground; Be sure there is a water burm or obstacle in place to prevent unwanted runoff
A11Start preparationNail holes filled; Sanded smoothly; Gaps between substrates are caulked; Walls are free of pimples, nail “pops”, and foreign matter; All blemishes removed by appropriate scraping or spackling or sanding
A12Soffit and under hangsScrape loose paint – “tight is right”; Sand; Feather edges; Palm sander; Disc grinder; Spot prime; Then full prime; tint to match finish color; Caulk by filling all open gaps; Use wet rag to smooth; Finish Paint using exterior latex semi-gloss or other paint as directed by your supervisor
A13Nail holesUse glazing compound or painter’s putty to fill these holes; :Step 1: Take a small amount of putty and roll into a ball; Step 2: Push the putty into the nail hole; Step 3: Gently smooth putty until it protrudes slightly from the substrate; Be cautious not to push putty below the level of the substrate
A14Repairing “Nail pops”Step 1: Use a hammer to set nail back into place; Make sure the area of the nail pop is set below the level of the finished surface; Step 2: Inspect drywall for movement; If drywall moves in the area of nail pop, secure with a screw into the stud; Screw head should be below the surface of the drywall with out breaking the paper; Step 3: Skim repaired area with 20 minute patch or lightweight joint compound using a 6″ spackle blade; Step 4: After patching material has dried, inspect for “shrinkage”; If this has occurred repeat Step 3; Shrinkage is defined when joint compound dries, it may shrink below the surface of the substrate; Step 5: Once patching material is dry, sand patched area until it is smooth and/or flush to the surface;
A15Respirator used at the appropriate timePersonal safety is critical; Respirator must be used anytime hazardous solvents are present based on the MSDS sheets; NO EXCEPTIONS
A16Dust mask used at the appropriate timeDust mask should be used when dust and airborne debris is present
A17SpacklingNo globs; No pits; Feathered edges in all spackling areas; Clean edges on posts, doorframes, knobs, and elevators; Neat and carefully done; Keep customer informed when spackling so they can make adjustments to their schedule if necessary.
A18Quality sandingSurface is smooth to the touch, without bumps, ridges, and lumps; With feathered edges; Smooth transitions; Surface imperfections will not show through the finish; Keep customer informed when sanding so they can make adjustments to their schedule if necessary; Use appropriate dust control, i.e.; Fans, venting machines, vacuums, covers, visqueen drop clothes
A19Power SandingAble to learn to use power sanding machines; Able to learn the basic maintenance and trouble shooting of the electric powered sanders particularly the 5″ disc and the 5″ Random Orbit Palm Sanders; Learns where, when and how to use each tool; Knowledgeable in the selection, use and proper storage of power cords
A20Clapboard prepScrape loose paint – “tight is right”; Sand using proper grit; Feather edges; Palm sander; Disc sander; Hand sand; Full prime; Tint to match; Spot prime; Caulk by filling all vertical gaps; Ask foreman if underside of clapboard should be filled; Smooth with wet rag; Finish paint using exterior latex flat house paint or other paint as directed by supervisor
A21Surface preparation of trimSand all surfaces; Sanding of trim is important even if the trim looks smooth; Sanding insures proper adhesion of finish coat; Sanding between coats will help to provide a smooth, clean finished product;
A22Prep and Prime Doors – including garage doorsScrape loose paint – “tight is right”; Sand using proper grit; Feather edges; Hand sand; Palm sand; Disc sand; First Full Prime; Second Spot prime (Oil vs latex); Caulk by filling all open gaps; Smooth with wet rag; Paint door; Paint edges, heel side (hinges) first; Determine which edge gets what color before beginning; Paint center panels next; Paint rails and stiles last; Paint door frame; Sand, caulk, and spot prime; Paint left side, topside, right side, and all returns.
A23Removing wallpaper or strippingStep 1: Entering the Job Site; Carry in clean drop cloth for entrance protection; Greet customer using the 5 Steps to Friendliness and Great Customer Service; Identify work location(s; Coordinate with job foreman what area(s) to complete first; Lay down clean drop cloth to protect entrance area; Red rosin paper may also be used to cover long hallways; Step 2: Set up and Substrate determination; “Box” room and cover all furniture with thin plastic; Tape think plastic to baseboards; Spread out plastic to cover remaining exposed areas of the floor; Place water absorbing drop cloths over thick plastic; Insure that the edge is tight against the baseboards; Remove vents, switch plates, and receptacle covers; Cover plugs and switches tightly with blue tape; Cover thermostats and alarm keypads with plastic and blue tape; See foreman for proper removal of wall lighting and other fixtures; Test peal a small area of wallpaper to determine substrate and stripping procedure; Step 3: Removing Wallpaper; If paper dry strips, remove everything that will easily pull off; If substrate is drywall, use caution not to damage facing; If paper does not dry strip, use a solution of wallpaper stripper and very warm water mixed as per manufacturers instructions in a pump sprayer to wet an area of wall; Wet wall evenly from top to bottom and along seams; Some water will run down the wall and be absorbed by the drop clothes, but this should only be a small amount; Any water that lands on the floor is not helping to strip the paper, but will make clean-up more difficult; Allow stripping solution to dwell on wall for several minutes, then apply more to the areas to be stripped; As paper begins to loosen, grab a corner and carefully peel off the paper from the wall; If backing remains, repeat same process to remove until it is complete; A stiff scraper knife can be used to help push the paper off the wall; A razor scraper can be used on plaster or other hard surfaces, but can not be used on drywall; Step 4: Washing the wall; After the paper is removed, use clean warm water and a sponge to wash the wall; Stubborn glue can be cleaned with a scrubby pad; Use caution not to damage drywall facing; Remove plastic and tape from around switches and receptacles; Use a damp sponge to moisten the remaining paper and carefully remove; Wipe away any remaining glue; Step 5: Clean up; Make sure that drop clothes have absorbed all water that is on floor plastic; Pick drop clothes up and let all debris fall on to the floor plastic; Fold wet drop clothes; Place in plastic bag for removal from job site; Pull back plastic from baseboards; Wipe remaining wall areas, trim, and edge of floors clean; Roll plastic up with debris inside and place in waterproof trash bag; Sweep and vacuum all areas; Clean any windows that have water or glue on them; Replace furniture and fixtures or leave the room as per job foreman’s instructions
A24Exterior PrepScrape windows; Razor glass first; Inspect glazing; Remove bad glaze; Scrape loose paint from window sash and frame; Sand window sash and frame being careful not to scratch glass; Re-glaze windows; Work putty soft in hand; Prime new glazing; Spot prime bare wood or sash; Full prime frame and sill as needed; Oil – for over old paint; Latex – for new wood, to change colors, to stick to gloss; Avoid painting over grey wood
A25Cleanliness on the job siteItems organized and in their proper space; Items not scattered about; Drop cloth underneath the job shop; Back wall covered in plastic to prevent accidental splashing; Clean up as we go; Buckets clearly labeled – thinner – clean – dirty thinner; Garbage thrown away at the end of the day; All lunch thrown away after each lunch hour or break; Food, paper, and garbage thrown away immediately after consumption; Trash from work activity removed and thrown away continually; Supply scraps discarded into a plastic bag or other appropriate container; No unsightly mess; Only new, clean “New Wet Paint” signs posted; Signs thrown away after the first use; Paint brushes and frames reasonably free of paint
A26Clean up at the end of the dayComplete the “End of the Day” checklist to confirm that all details are complete; Shop must be neat and well organized before leaving
A27Do other assignments as directed by supervisorCooperation with all management directives
A28LaddersBe able to set up a 32′ extension ladder alone. Be able to work in high places.

Position Behaviors

A1Safe in every action taken; lifting only the appropriate weights in the appropriate manner; doing each task using proper, safe, and efficient techniques
A2Friendly to the customer, vendor, and fellow employees
A3100% focus on the tasks assigned during work periods
A4Willing to go the extra mile; beyond the call of duty with customers and associates
A5Helpful to other employees
A6Enthusiastic, positive attitude at all times
A7Clean; presentable appearance
A8Meticulous attention to all details of the position
A9Quick response; fast; gets results with speed
A10Communications – listens to others
A11Communications – Processes information accurately
A12Task Management – Works competently
A13Task Management – Works efficiently
A14Production – Achieves results
A15Production – Takes action
A16Personal development – Displays commitment
A17Personal Development – Seeks improvement

Tools and Equipment Required

A1Razor knife
A24″ Latex brush
A33″ Latex brush
A44″ Oil brush
A53 ” Oil Brush
A6Tool box or bag
A7Nail set
A85-in-1 tool
A9Duster brush
A10Pliers
A11Hammer
A12Caulking gun
A13Flat Screwdriver
A14Phillips head Screwdriver
A15Safety glasses
A16Painter’s white uniform
A17Clean T-shirt
A18One pair of work boots

Knowledge and Skills Required

A1Knowledge of company policies and procedures
A25 steps to friendliness and great customer service

Internal Customers

 TaskExpectations and Measurement of Success
A1Office staff, Management, fellow employees, other tradesCooperative team spirit; Sharing information to improve the entire operation of the company; Information provided on time and accurately; Treated honestly and with respect; Taking personal responsibility for the job you are assigned

External Customers

 TaskExpectations and Measurement of Success
A1Customers and ClientsOperate equipment in a safe professional manner; Neat appearance, clean and presentable at all times; Aware of surroundings; customer friendly to each person; Follows the policies and procedures of the customer; Goes the extra mile in terms of assisting the customer through the painting experience

Comments:

The Apprentice 1 is the second level into an old and honorable profession in our company. You will be learning the basics of how to be a professional within our company. The customer is expecting a tremendous amount from you, and it is important to provide them with your very best at all times. The job must be done to the customer’s requirements and satisfaction. The image of the company by the customer will be determined by the quality of the effort that you make. In turn this will mean that the customer will return to do business with us in the future. It is also important to work well with your fellow employees. Each person is depending upon you to take personal responsibility for the job you are assigned. Each person doing their job within the team will help to build our company into an extraordinary organization of which we all can be proud.

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